The Carpenters Pen, Logo

Phone Icon (830) 285-7728

Store Policies

PRIVACY:  We do not share any of your information with anyone.  As part of the order process, the following information is collected from shoppers:  Name, Shipping/Billing Address, Email Address, Phone number, and Credit/Debit Card Information.                               

RETURNS:  We offer the following Returns Policy:  If you are not totally satisfied with your purchase, you may return it for a refund with 14 days after the day it is shipped.  You will receive a full refund less shipping and handling charges as long as your item(s) are in the same condition as they were when we shipped them.  Personalized items are non-refundable.

SHIPPING:  We will ship the best way; usually Fed Ex Ground or UPS Ground.  Oversize packages may have additional charges.  To save freight, you have the option of picking up your order from us at a Show.  Please select that option when placing your order.

QUESTIONS?  Contact us by e-mail or call us Monday through Friday between 8 a.m. and 4 p.m. CST at 830-285-7728.  We travel and exhibit at Arts & Crafts Shows; we will get back to you as soon as possible if we are traveling.  Our e-mail address is:

PRODUCT PHOTOS & HOW TO ORDER:  To see the latest product photos, please visit our Facebook page:  The Carpenter's Pen.  You can message us on Facebook, or e-mail us at to place an order.  We no longer sell from our website.  Bankcard payment information will be conducted via telephone only.  PLEASE NOTE WE WILL NOT BE TAKING ORDERS JANUARY 1 - APRIL 1.

Facebook Badge